Billing Policy

This Billing Policy explains how pricing, payment and charges work when you order from Find Excavator. Our goal is simple: no surprises and no hidden fees.

Pricing & Currency

  • All prices are displayed and charged in US Dollars (USD).
  • The price shown on the product page is the price you pay for the machine. Any applicable taxes are calculated and shown at checkout before you confirm your order.
  • Free freight shipping is included on all eligible orders across the USA — see our Shipping & Delivery policy.
  • Prices may change at any time, but the price in effect when you place your order is the price that applies to that order.

Accepted Payment Methods

All payments are processed securely by PayPal. At checkout you can pay with your PayPal balance or with any major debit or credit card (Visa, Mastercard, American Express, Discover) — a PayPal account is not required for card payments. Eligible purchases are covered by PayPal Buyer Protection, and your card details are handled entirely by PayPal; they never touch our servers.

When You Are Charged

  • Your order is confirmed once your PayPal payment is completed and verified.
  • We will email you an order confirmation with an itemized summary of your purchase.
  • We never store full payment-card details on our servers.

Sales Tax

Where required by law, applicable state and local sales tax is calculated based on your delivery address and shown at checkout before you confirm your order.

Order Confirmation & Receipts

You will receive a written confirmation and receipt for every order by email. Please keep it for your records. If you do not receive a confirmation, contact us right away so we can resend it.

Cancellations & Refunds

For order changes, cancellations and refunds, please see our Return Policy and Billing Terms & Conditions.

Contact Find Excavator

Questions about this policy? Our US-based team is glad to help.

  • Email: Welcome@findexcavator.com
  • Mailing address: 1331 W Eisenhower Blvd, Loveland, CO 80537, United States
  • Support hours: Monday–Friday, 8:00 AM–6:00 PM Pacific Time

Last updated: June 2026.